Abstract: 'This article reviews the progress towards universal access to telephony and other information projects in South Africa between 1996, when the last Telecommunications Act was passed, and 2000. It draws on the results of the Telecentre 2000 study and the Community ICT research project.
The Telecentre programme of the Universal Service Agency (USA) is examined in detail, with statistics on the progress of their 65 telecentres being provided. This programme is critiqued, focusing both
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