This is the report of a study by the Pew Internet and American Life Project. 'Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home internet connection, computer, or cell phone. Coping with these failures is a hassle for many tech users and helps to distance them from technology use.'

This is a group site in the form of a blog which provides examples of the use of the internet to support video for development. It is part of the Eldis site; Eldis is a development portal.

The 'VoIP-4D Primer' is a free guide The work is an effort to disseminate the use of telephony over the Internet in developing regions. The 40-page guide targets both technical and non-technical reader

Rural areas in South Africa have unique conditions such as remoteness and scarcity of reliable public facilities. Information and Communication Technologies (ICTs) introduced into these areas must be suitable for these conditions. Using a user-centered design approach based on Participatory Design and Action Research, this paper describes telemedicine application for a rural village in the Eastern Cape. In this paper the author describes how they determined the requirements and design for the ap more...

The World Heritage Information Network (WHIN) is the global network of World Heritage information providers. It was created in 1995 in order to foster the exchange of information between partner networks and World Heritage sites around the world. In addition to information carried by its partners, news is circulated through WHNEWS, the e-mail newsletter, the printed World Heritage Newsletter, and the partner websites.

Abstract: 'The World Wide Web provides an abundant source of medical information. This information can assist people who are not healthcare professionals to better understand health and disease, and to provide them with feasible explanations for symptoms. However, the Web has the potential to increase the anxieties of people who have little or no medical training, especially when Web search is employed as a diagnostic procedure. We use the term cyberchondria to refer to the unfounded escalation more...

Under the theme Fostering Innovation through Networked Readiness, this year’s Report places a particular focus on the role of networked readiness in spurring innovation. The Report uses the Networked Readiness Index (NRI), covering a total of 127 economies in 2007-2008, to measure the degree of preparation of a nation or community to participate in and benefit from ICT developments. It also describes policies for ICT. Sponsored by Cisco Systems, the Global Information Technology Report series more...

To the long list of Palestinian woes, add to it a wall of complexity Israel has built to restrain growth of the Internet and local telecommunications sector. The blockade of Gaza and travel restrictions within the West Bank are well known – the security walls are hard to miss. Less obvious are bureaucratic barriers to trade that prevent development of the information infrastructure and, by extension, an open and modern economy.

Open Library is a project of the non-profit Internet Archive, and is funded in part by a grant from the California State Library. We have a small team of fantastic programmers who have accomplished a lot, but we can't do it alone! This is an Open project - the software is open, the data is open, the documentation is open, and the site is open.

'Local Information and Communication Centers (CLIC according to its French acronym) and Multi Media Community Centers (CMC) have been implemented in some information centers. They help communities deprived of quality communication infrastructure to have access to new technologies. This enables people to improve their life conditions as thanks to these technologies they are now able to obtain valuable information concerning the main sectors of development: health, education, agriculture.'