Telecentres have become a popular and often effective approach to telecommunications development and achieving universal access/service. They can also play a significant role in poverty reduction, ranging from job creation to providing ICT skills. Nevertheless, telecentres have also suffered from sustainability problems and from dependence on donors. As this study will demonstrate, increased private sector investment is critical for telecentre sustainability and growth.

Read more about these issues in this interesting study by the National Telephone Cooperative Association.